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FAQs

  • General

  • Chiropractic

  • Physiotherapy

  • Massage Therapy

  • Naturopath

  • Acupuncture

Why should I choose Body First Wellness Centre?

The Body First Wellness Centre advantage:

  • Passionate staff and practitioners dedicated to helping you regain your health
  • Newly renovated facility with state of the art products and services all in one location for your convenience in Scarborough.
  • Personalized plans, tools and education that empower you to stay healthy once you leave our clinic
  • Specialized treatment plans for motor vehicle injuries, slip and wall, workplace injuries, and sports injuries
  • Direct billing to insurance companies
  • Open until 7:00pm, free parking, and accessible by TTC

Does Body First Wellness Centre provide direct billing to insurance companies?

Yes, we provide direct billing to most insurance companies. For more information, please call/text our clinic at 647-951-1114 or email us at info@bodyfirstwc.com.

Do I need a referral from my doctor?

A doctor’s referral is not required to see a physiotherapist and/or chiropractor but usually required for massage therapist and Custom-Made Orthotics. However, some insurance companies may require a doctor’s referral to get treatment costs reimbursed. Please check the details of your insurance or call/text our clinic at 647-951-1114 or email us at info@bodyfirstwc.com, we are happy to assist.

What if I was injured in a car accident?

We accept clients who have claims under a regulated auto insurance company. Please call/text our clinic at 647-951-1114 or email us at info@bodyfirstwc.com to book an appointment. We require your claim and policy number, name of your adjudicator and your auto insurance company. Typically, we can bill the auto insurer directly.

 

NOTE: If your claim is rejected by the auto insurer, you are required to cover any outstanding costs.

What if I was injured at work?

We accept clients who have claims under the Workplace Safety and Insurance Board of Ontario (WSIB). If you were injured at work, you are required to complete a WSIB claim with your employer. When your claim is approved, please call/text our clinic at 647-951-1114 or email us at info@bodyfirstwc.com to book your initial appointment.

 

We require your claim number, name of your adjudicator and employer. We can bill WSIB directly.

 

NOTE: If your claim is rejected by WSIB, you are required to cover any outstanding costs.

What should I bring/wear to my appointment?

  • Please wear clothing that is conducive for exercising such as loose comfortable clothing.
  • Bring any test reports, doctor referrals or medical documentation if necessary.
  • Your insurance information (Policy and ID number). Our office staff will be happy to help you find out your insurance coverage details.
  • If you have been in a car accident, bring your insurance company’s name, claim number, policy number, adjuster’s name and telephone number
  • If you had a work-related injury, bring your WSIB claim number and adjuster’s name and telephone number.

Do you have free parking?

Yes, we have plenty of free parking. We are also easily accessible by the TTC.

What are the payment options?

We accept VISA, MasterCard, Interact debit, e-transfer and cash payments. Payment is required at the end of each session. If you do not have health insurance coverage, we suggest that you save your receipt for income tax purposes.

What is chiropractic treatment?

Chiropractic treatment is a specialized field of healthcare that centers on optimizing the function of your body by adjusting the alignment of your spine and joints. Through precise techniques, chiropractors aim to restore balance, enhance mobility, and promote overall well-being. This approach is grounded in the belief that a properly aligned spine facilitates improved nervous system communication and allows your body to function at its best.

Is chiropractic treatment safe?

Absolutely. Chiropractors are highly trained professionals who undergo extensive education to ensure safe and effective care. They use specific techniques and gentle adjustments tailored to your individual needs. Chiropractic treatment is widely regarded as safe, and adverse effects are rare. Your chiropractor’s priority is to enhance your health and well-being while maintaining your safety.

What happens during a chiropractic session?

A chiropractic session typically begins with a thorough assessment of your health history and concerns. The chiropractor will then perform a physical examination, focusing on your spine and joints. Based on this evaluation, they’ll use their hands or specialized tools to apply controlled force to specific areas, aiming to correct misalignments and improve overall alignment.

Does chiropractic treatment hurt?

Chiropractic adjustments are generally painless. Some people might experience mild discomfort during or after an adjustment, similar to what you might feel after a workout. This discomfort is usually short-lived and is a sign that your body is responding to the treatment.

How many sessions are needed for chiropractic treatment?

The number of sessions required varies depending on your condition, health goals, and response to treatment. Some people experience relief after just a few sessions, while others with chronic or more complex issues might benefit from ongoing care. Your chiropractor will work with you to create a personalized treatment plan based on your needs.

Do people of all ages benefit from chiropractic treatment?

Absolutely. Chiropractic treatment is suitable for people of all ages, from infants to seniors. For children, chiropractic adjustments can help with postural issues, while older adults often find relief from joint discomfort and age-related conditions.

Is Chiropractic treatment covered by insurance?

Many insurance plans cover chiropractic treatment to some extent, but coverage varies. It’s recommended to check with your insurance provider to understand the specifics of your plan, including any limitations or requirements.

Do I need a doctors referral for a chiropractic session?

In most cases, you don’t need a referral to seek chiropractic treatment. Chiropractors are primary healthcare providers, meaning you can access their care directly. However, some insurance plans or specific healthcare networks might have their own requirements, so it’s a good idea to inquire beforehand.

What should I do after a chiropractic session?

After a chiropractic adjustment, it’s advisable to take it easy for a short period. Resting, staying hydrated, and avoiding strenuous activities can help your body respond positively to the treatment. Your chiropractor will provide tailored advice based on your condition and specific needs.

What is physiotherapy?

Physiotherapy is a specialized form of healthcare that focuses on improving your body’s movement, function, and overall well-being. Through targeted exercises, manual therapy, and other techniques, physiotherapists work to alleviate pain, enhance mobility, and restore physical strength.

Is physiotherapy safe?

Absolutely. Physiotherapists are trained professionals who use evidence-based techniques to provide safe and effective care. They assess your condition thoroughly and tailor treatments to your needs, ensuring your well-being throughout the process.

What happens during a physiotherapy session?

A physiotherapy session begins with an assessment of your medical history and condition. The physiotherapist will then design a personalized treatment plan that may include exercises, manual therapy, and other techniques to improve your mobility, strength, and overall function.

Does physiotherapy hurt?

Physiotherapy is generally designed to alleviate pain and discomfort. While you might experience some discomfort during exercises or treatments, it’s important to communicate with your physiotherapist, who will adjust the approach to ensure your comfort.

How many sessions are needed for physiotherapy?

The number of sessions depends on your condition, its severity, and your treatment goals. Some people see improvement after just a few sessions, while others with complex issues might require ongoing care. Your physiotherapist will work with you to set realistic expectations and develop a personalized plan.

Can people of all ages benefit from physiotherapy?

Absolutely. Physiotherapy is suitable for people of all ages, from children to seniors. It can address issues like developmental delays, injuries, joint problems, and age-related mobility concerns.

Is physiotherapy covered by insurance?

Many insurance plans cover physiotherapy, but coverage can vary. It’s recommended to check with your insurance provider to understand your benefits and any specific requirements.

Do I need a doctors referral for physiotherapy?

In many cases, you don’t need a doctor’s referral to seek physiotherapy. However, certain insurance plans or healthcare networks might have their own guidelines, so it’s a good idea to verify beforehand.

What should I do after a physiotherapy session?

After a physiotherapy session, you might be advised to continue specific exercises at home, rest as needed, and follow any recommendations provided by your physiotherapist to optimize your progress.

What is massage therapy?

Massage therapy is a hands-on approach to healthcare that involves the manipulation of muscles, tissues, and joints to promote relaxation, relieve tension, and enhance overall well-being. It’s a therapeutic technique that has been practiced for centuries to improve physical and mental health.

Is massage therapy safe?

Yes, when performed by trained and licensed massage therapists, massage therapy is generally safe. Therapists are knowledgeable about various techniques and pressure levels, ensuring that the treatment is both effective and comfortable.

What happens during a massage therapy session?

During a session, you’ll lie on a massage table while the therapist uses their hands, fingers, and sometimes even elbows to apply pressure and manipulate your muscles and tissues. The therapist may use various techniques, such as kneading, rolling, and tapping, depending on your specific needs and preferences.

Does massage therapy hurt?

Massage therapy is typically designed to be relaxing and soothing, not painful. However, certain techniques might cause mild discomfort, especially if you have areas of muscle tension. It’s crucial to communicate your comfort level with the therapist, so they can adjust their techniques accordingly.

Do people of all ages benefit from massage therapy?

Yes, people of all ages can benefit from massage therapy. It can be adapted to suit the needs of infants, children, adults, and seniors. However, specific techniques and pressure levels might vary based on age and health conditions.

Is massage therapy covered by insurance?

Some insurance plans do cover massage therapy, particularly if it’s recommended by a healthcare professional to address specific health issues. However, coverage can vary, so it’s advisable to check with your insurance provider.

Do I need a doctors referral for massage therapy?

In many cases, you don’t need a doctor’s referral to receive massage therapy. However, if you’re seeking massage therapy as part of a medical treatment plan, it’s recommended to consult with your healthcare provider.

What should I do after a massage therapy session?

After a session, it’s recommended to drink plenty of water to help flush out toxins that might have been released during the massage. You might also be advised to rest, avoid strenuous activities, and continue to stretch and move to maintain the benefits of the session.

What is naturopath?

Naturopathic care is a holistic approach to healthcare that focuses on supporting the body’s natural healing abilities using natural therapies, lifestyle changes, and personalized treatment plans. Naturopathic doctors address the root causes of health issues, considering the physical, mental, and emotional aspects of well-being.

Is naturopath safe?

Yes, naturopathic care is safe when practiced by licensed and qualified naturopathic doctors. They undergo extensive training to provide evidence-based care that integrates natural therapies with conventional medicine.

What happens during a naturopathic consultation?

During a consultation, a naturopathic doctor will gather comprehensive information about your medical history, lifestyle, diet, and symptoms. They will use this information to develop a personalized treatment plan that may include dietary recommendations, herbal medicine, supplements, and other natural therapies.

Does naturopath replace traditional medicine?

Naturopathic care is designed to complement conventional medicine rather than replace it. Naturopathic doctors often collaborate with medical professionals to provide comprehensive care that addresses both natural and conventional approaches.

Do people of all ages benefit from naturopath?

Yes, people of all ages can benefit from naturopathic care. Naturopathic doctors can provide care for infants, children, adults, and seniors, tailoring treatment plans to suit each individual’s unique needs.

Is naturopath covered by insurance?

Coverage for naturopathic care varies depending on the insurance provider and the specific policy. Some insurance plans may offer partial coverage for naturopathic consultations and treatments.

Do I need a doctors referral for naturopath?

In most cases, you don’t need a doctor’s referral to see a naturopathic doctor. However, if you’re seeking naturopathic care as part of a coordinated treatment plan, it’s advisable to communicate with your primary healthcare provider.

What is accupuncture?

Acupuncture is an ancient healing practice rooted in Traditional Chinese Medicine (TCM). It involves inserting thin, sterile needles into specific points on the body to stimulate energy flow, balance the body’s systems, and promote natural healing.

Is acupuncture safe?

When performed by trained and licensed acupuncturists like we have at Body First Wellness Center, it is considered safe.

What happens during an acupuncture session?

During a session, an acupuncturist will insert thin needles into specific points on your body. The insertion is usually painless, and you may feel a mild sensation as the energy channels are stimulated. The needles are typically left in place for a short period while you relax.

Does acupuncture hurt?

Most people experience minimal discomfort during acupuncture. The sensation is often described as a slight tingling, heaviness, or warmth at the insertion site. Any discomfort is usually brief and followed by a sense of relaxation.

Do people of all ages benefit from acupuncture?

Yes, acupuncture can benefit people of all ages, from children to seniors. It can address various concerns, such as pain management, stress reduction, digestive issues, and emotional imbalances.

Is acupuncture covered by insurance?

Some insurance plans offer coverage for acupuncture, especially if it’s recommended by a healthcare provider to address specific health issues. Coverage may vary, so it’s advisable to check with your insurance provider.

Do I need a doctors referral for accupuncture?

In many cases, you don’t need a doctor’s referral to see an acupuncturist. However, if you’re seeking acupuncture as part of a medical treatment plan, it’s recommended to consult with your healthcare provider.

How long does the affects of acupuncture last?

The effects of acupuncture can vary. Some people experience immediate relief, while others notice cumulative benefits after a series of sessions. Maintenance sessions may be recommended to sustain the results.

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